Digital etiquette

Interesting post on etiquette in our digital age on The New York Times website:

Some people are so rude. Really, who sends an e-mail or text message that just says “Thank you”? Who leaves a voice mail message when you don’t answer, rather than texting you? Who asks for a fact easily found on Google?

Don’t these people realize that they’re wasting your time?

Er, well I do. Let me be specific. I frequently send thank you texts and emails. It had already occurred to me that plenty of other people don’t respond in similar fashion when I’ve helped them out, and that maybe I was now a dinosaur, wasting other people’s time with my old-fashioned courtesy. But you know what, if we aren’t going to say “thank you” in an email exchange because it is a waste of the recipient’s time, then we may as well not bother in our face-to-face interactions as it surely also constitutes an inefficient use of precious attention resources that may be better directed elsewhere. What a load of rubbish. 


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